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Carle Ford
901 Dollard, Gatineau (near Ottawa), QC J8L 3T4
Toll-free:
1 855 860-5861

Privacy Policy of Carle Ford

January 1st, 2018

Carle Ford and D2C Media´s Privacy Policy applies to all of the services offered by Carle Ford and D2C Media and/or its affiliated companies. These Services may be located on our websites or on third party websites and/or applications. The instances in which Carle Ford and D2C Media collect, use and disclose personal information are described in this Privacy Policy.

Because Carle Ford and D2C Media value their users and their concerns about privacy, the companies engage in consistent information practices and use their best efforts to make clear disclosures regarding our privacy practices.

Use of our website implies that you have accepted the conditions of our Privacy Policy, as disclosed herein. If you do not agree with any of the conditions of this Privacy Policy, please immediately cease using this website.

1.0 Types of Information Collected:

When you consult our website, we do not collect any personally identifiable information such as your name, address, telephone number, social insurance number, billing and shipping information, credit card information or your email address unless this information is voluntarily provided.

In certain cases, we may require some personal information such as your name, address, telephone number and email to:

  • Create your file in the case of a vehicle purchase
  • Establish, maintain and improve our relationship with you and communicate offers or promotions on our products and services.
  • Initiate contact with you to provide you with information relating to your vehicle purchase, lease, guarantee or maintenance program.
  • In order to provide some of our services, we may also need to collect the following types of non-personal information:

  • Cookies - When you visit a site owned by Carle Ford, D2C Media or one of our partner sites, we send one or more cookies to your computer and also deliver cookies supplied by related third party services such as Google Analytics, Google Adwords and Facebook. These cookies contain identification information that enables us to see how our users are interacting with our services, to target our users with relevant offers, to learn about their navigation history on our site, and helps us to streamline their experiences. Cookies also let us know about repeat visitors to our site, or to any D2C Media partner site, and if we are delivering quality products and services.
  • Log Information - Each time you use our services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request, the pages visited and one or more cookies that may uniquely identify your browser. This information may be shared with other dealers within the D2C Media network in order to better understand your needs and respond to your requests. This information will not, however, be shared with any dealers that you have not previously contacted.
  • User Communications - When you send email or other communication to Carle Ford or D2C Media, we may retain your communications in order to process your inquiries, respond to your requests and improve our services.
  • Affiliated Sites - We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to Carle Ford or D2C Media in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.
  • Links - Carle Ford or D2C Media may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our customized content and advertising.
  • As required, we may combine your account information with other information from Carle Ford or D2C Media services or from third parties such as Google Analytics, Google Adwords and Facebook in order to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.

    If you would like to opt-out of the Google Analytics or Google Adwords Advertising Features, including through Ads Settings, Ad Settings for mobile apps, or any other available means, you can consult the following link to access Google Analytics' currently available opt-outs for the web. You can also access one of the following resources to provide you with additional information on third-party tracking and how to opt out: Google Advertising and Privacy page, Google Settings, Digital Advertising Alliance page.

    2.0 Use of Information Collected

    Carle Ford and D2C Media only process personal information for the purposes described in the Privacy Policy. Carle Ford and D2C Media do not rent, sell or share personally identifiable information about our websites´ visitors. However, Carle Ford and D2C Media may share this information with selected partners, vendors, agents or others who work on our behalf, in order to provide our products and services to users, including purchase or lease financing, or for the following reasons:

  • when we have your permission;
  • for auditing, research and analysis in order to maintain and improve our services;
  • to ensure the technical functioning of our network; and
  • to develop new services.
  • Carle Ford and D2C Media may share information about you in the event that the company is acquired by or merged with another company. In this event, you would be notified before information about you is transferred and becomes subject to a different privacy policy.

    Please note that we may also share information in the event that we are asked to respond to subpoenas, court orders, or legal process, or to establis